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Training beschrijving

2-Day Design Thinking Facilitation Course (Certificate)

Learn how to facilitate workshops following the Design Thinking principles for mixed audiences. In this 2-day high energy course for Design Thinking practitioners you learn how to guide people in a Design Thinking session.

Important: This course is designed for people who already have grounded knowledge regarding the Design Thinking method. Without knowledge about the tools and the method it’s not recommended to follow this specific course. Would you like to have support in making the decision of which course to follow? Please reach out to the support team. 

This ‘Learning by Doing’ experience in a 2-day workshop setting is followed by a Personal Coaching session. This way you learn best how to facilitate Design Thinking workshop sessions in your job.


Facilitation is key in running successful Design Thinking workshop sessions, which are meant to bring together people from diverse backgrounds to work on specific challenges. Creating a space and an environment where people feel confident and can be creative is the key responsibility of the facilitator.

We strongly believe in ‘Learning by Doing’, so the Facilitation Training will be a high energy and hands-on event. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops. You will be using Design Thinking tools (like Stakeholder Mapping, Customer Journey Mapping, Prototyping), the focus however will be on your personal facilitation skills of designing and facilitating Design Thinking workshops and not on the tools. To be honest, you know these tools already, don’t you?


It is crucial to start putting what you learn in the course into practice on a short notice. Before entering the training, you are asked to think about your first opportunity to facilitate a session in your organisation. During the course you will work on preparing this facilitation opportunity with the help of the trainers and your peers in the training.
The Coaching Session offers you one-on-one time with one of the trainers to discuss any challenges you experience regarding your on the job Facilitation Opportunity.


The activities during the 2-day course are a balanced mix of theory and practice. Below you find a global outline of the topics that will be addressed during the course:

DAY 01

Facility Skill Assessment, Workshop Types, Core Design Thinking Workshop Flow, Problem Statement Definition & Art of Facilitation, Agenda & Workshop Design;

DAY 02

Energy Management, Facilitation Team Management, Facilitating an actual Design Thinking workshop, Feedback on Facilitation Skills.

This video gives you a glimpse on our Facilitation Trainings with global companies:

We can also offer you a tailor-made coaching program designed around your specific team objectives to guide you through the DT process. Our DT professionals can come over to you, we are represented in over 25 countries, or you are most welcome to join us at our DT Academy Studio in Amsterdam. Please reach out to us for more information.


Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment.

Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.

The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.


Op dit moment wordt deze training niet in het Nederlands aangeboden.
Kijk op onze Global DTA website voor meer trainingen in het Engels!

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