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5-Day DesignThinkers Global Bootcamp Week (Certificate)

The Global DesignThinkers Bootcamp provides a unique opportunity to learn from internationally recognized and highly experienced Service Design & Design Thinking practitioners from the Business, Design and Academic world. It also provides a combination of Masterclasses, in-depth knowledge of Service Design & Design Thinking Tools as well as a deep-dive in the DT Methodology without forgetting the human-centered collaboration. The main goal of the DT Bootcamp is to guide you through our ‘learning-by-doing’ method by giving you key insights in how to apply Service Design Thinking. Aside from this, we will carefully go through the full Double Diamond in order for you to adapt your mindset while at the same time expand your capability skill set to facilitate and implement this new way of working.

"The DT Bootcamp was a real transformation. Highly recommended to anyone who wants to understand what DT is really about."

Pamela Caillens, Cartier International SNC


The following principles will be taught throughout the five days in accordance with our hands-on approach: Service Design Thinking processes including the methodology and corresponding tools. In addition, the Global DT Bootcamp includes Personal Coaching and four in-depth Masterclasses from field practitioners, thought leaders representing with a specialty in research, design, methodology and business.

Participants will actively work in co-creation by collaborating together with people from different professional and cultural backgrounds. More importantly, you will become a part of a global Design Thinking community where you can continue to exchange ideas and share key insights.

A week after the DT Bootcamp, you will reconnect with your facilitators. This follow-up call will provide you with the opportunity to reflect on your experiences with implementing DT in your daily work. In small groups, together with your fellow alumni you can share your struggles and/or insights and once again learn from each other.

After successful completion of the 5-Day Global DT Bootcamp, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Service Design Thinker. You will also gain access, as an Alumni to our online Learn & Develop Library to continue your learning journey. All tools and materials will be digitally available after the course for personal use free of charge.


We strongly believe in ‘learning-by-doing’ which is reflected in the high energy and hands-on approach throughout the DT Bootcamp. You will work in small teams on a local challenge from one of the following Challenge Owners (Rainforest Alliance, Amnesty International, or the Amsterdam Municipality) while at the same time learn to work with Service Design and Design Thinking tools. Moreover, the focus of this program will be on exploring the questions: How to apply and facilitate this new way of working in your organization and how to convince your sponsors and team members.

Together with our internationally recognized coaches, facilitators and experts, you will find answers to the following: How to successfully apply Design Thinking in a complex business environment? How can you build empathy in an organization, use customer feedback, rate insights and translate them into achievable 

opportunities? What is the value of Service Design Thinking and how can it be implemented to your personal and/or organizational advantage? What are the fundamental principles of innovation and Service Design Thinking? How can you successfully implement innovation techniques?

In all creative processes, a number of possible ideas are created (‘divergent thinking’) before refining and narrowing down to the best idea (‘convergent thinking’), which can be represented by a diamond shape. The Double Diamond indicates that this happens twice – once to confirm the problem definition and once to create the solution.

In order to discover which ideas are best, the creative process is iterative. This means that ideas are developed, tested and refined a number of times, with weak ideas dropped in the process.


Learn to implement and apply Service Design Thinking in your daily work;
Personal guidance from our internationally recognized and experienced Service Design & Design Thinking practitioners from the business, design and academic world;
Expand your capability skill set in order to innovate towards new Value Propositions;
Learn to empathize with your end-users and improve your proposition and strategy;
Enhance your creative problem-solving skills and innovation mindset while boosting co-creation;
Implement Service Innovation Projects in your organization;
Lead and facilitate small project teams to develop a new value for your entire service offering.

"The DT Bootcamp pushes you to the edge of your comfort zone, and makes you realize this is the best decision you could make."

Frida Elise Pettersen, KPMG


Executives with ambitions of taking the next steps towards guiding and applying Service Design Thinking in their daily work;
Executives with a strong desire to strengthen their ability to lead innovation and enhance the organization’s innovation capability;
Managers or Team leaders seeking to develop and integrate cutting-edge creative practices into their business processes and corporate culture;
Executives seeking to learn new problem-solving approaches to innovation;
Senior government policymakers who want to gain key insights in the implementation of Design Thinking;
Professionals from any sector interested in efficiently combining online and offline working.


You will be carefully guided through the (Online) Global DT Bootcamp Course by our highly experienced facilitators and expert coaches. The coaches will share their experiences in the form of Masterclasses during the DT Bootcamp week and will guide you and your team on their specific topic during the process from doing Research to Designing Service Concepts and Implementation of these Concepts in complex organizations.

Tim Schuurman is a Senior Partner and a highly experienced practitioner of DesignThinkers. He is motivated, energetic and a real team player with a background in business consulting. Tim has extensive experience in facilitating Design Thinking within global environments, guiding capability building & implementing innovation strategy frameworks.

Jeroen van der Weide is a Senior Partner and Facilitator of DesignThinkers. He is a specialist in the field of developing innovative and creative climates within organizations, helping people find solutions for business problems and designing and facilitating creative processes. He is responsible for the DT Academy Curriculum and the global pool of facilitators.

David Kester is your Design Coach. He advises on complex innovation and design projects with industry and national governments. David worked for over 25 years in the creative industries and is former Chief Executive of the UK Design Council.

Els Dragt is your Research Coach. She is a Researcher, Trainer and published Author with over fifteen years of experience in human-centered and qualitative research. As a lecturer, she shares her research expertise with students and fellow professionals around the globe.

Thomas de Bresser is Managing Director of DT Agency and has been part of DesignThinkers for over 5 years. Thomas is one of our main experts taking pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.

Christof Zurn is working, as a Creative Companion, in the sweet spot of business, people and technology with a hands-on mentality. He focuses on overall brand experience and innovation. He has a lot of experience in branding, digitalization, Service Design, Design Thinking and he developed a new methodology called Music Thinking.

Nina Maldonado is a Change Manager with a strong eye for Innovation who dares to look beyond current challenges to help organizations transform and achieve long-lasting change. She helps organizations create an innovative culture, building innovation & digital capabilities and facilitating the integration of Design Thinking, Lean Startup and Agile across teams.


What is the current protocol given the ever-developing COVID-19 situation? We look forward to welcoming you to our Studio in Amsterdam where we have ensured to take all necessary precautions regarding the COVID-19 measures. Seeing as we are carefully monitoring the developments on a daily basis, the circumstances can also change.
We redesigned our program in order to provide you with the most valuable experience which is what you can expect from our Global DT Bootcamp. It goes without saying that no concessions have been made on quality, fun factor, dynamics and learning outcomes which DesignThinkers Academy stands for.
Will you be at our studio in Amsterdam for 5 days?
No, you will not. Given the restrictions in terms of keeping distance and a more static way of working, our professional experience has shown that 3 days is the maximum.

Will a more ‘static’ way of working influence your learning experience?
No, it will not. We have redesigned and prototyped countless scenarios as to how we can still provide you with a learning-by-doing, high energy and in-depth program. We will be combining an online and offline environment and we will ensure to make it as energetic as you can expect from us. If you have any specific questions or concerns, we invite you to reach out to us via email.


What if I’m not able to travel or need to go into self-quarantine? Given the constantly changing circumstances surrounding COVID-19, DesignThinkers Academy has also designed a 5-Day Online Global DT Bootcamp.

Our Online Global DT Bootcamp will also allow people to participate on a global scale while at the same time we continue to enhance global connectivity. Please use the following link to read more about the Online Global DT Bootcamp.


After successful completion of the 5-Day DesignThinkers Global Bootcamp Week, participants are awarded a DesignThinkers Academy Certificate and you can celebrate your achievement of becoming a true Design Thinker. All tools and materials will be available after the course for personal use.


We can also offer you a tailor-made coaching program designed around your specific team objectives to guide you through the DT process.

, Please reach out to us for more information

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Our main objective is to provide you with hands-on tools that you can use immediately the next day in your working environment.

Besides the training program you will be handed out a toolkit, certificate and access to the DT Academy Network virtual environment.

The end result is aimed at a transformation of the participants, knowledge of tools and methods, a deep understanding of the value of design, and professional & personal growth.

Over dit Evenement

Locatie: DT Academy, Nieuwe Leliestraat 13, 1015 SH, Amsterdam, Nederland

Data: Kijk rechts bij ‘kies jouw locatie’ voor meer informatie over de opkomende data voor trainingen of bekijk onze kalender.

Taal: Engels
Maximum aantal deelnemers: 24


De Early Bird Prijs: € 2.950,00

Standaard Prijs: € 3.250,00

De Late Worm Prijs: € 3.450,00

Je ticket is inclusief een dagelijkse gezonde en heerlijke lunch, snacks en drankjes gedurende de dag. Alle tools en materialen zijn ook na de cursus beschikbaar voor persoonlijk gebruik. Een certificaat van DesignThinkers Academy wordt uitgereikt aan deelnemers die de cursus met succes hebben afgerond. Er zijn kortingen beschikbaar voor teams die zich aanmelden, freelancers, non-profitorganisaties en overheidsorganisaties.

De prijzen zijn exclusief btw. Wij rekenen 21% BTW aan Nederlandse bedrijven, ngo’s en zelfstandigen. We rekenen ook 21% btw aan internationale bedrijven, ngo’s en zelfstandigen in de Europese Unie zonder geregistreerd btw-nummer. Als u buiten de Europese Unie gevestigd bent, brengen wij u geen btw in rekening.

Bij DTA Amsterdam nemen we onze maatschappelijke plicht zeer serieus als het gaat om het beschermen van de gezondheid van onze gewaardeerde deelnemers en teamleden. Om deze reden hebben we ervoor gezorgd dat alle noodzakelijke voorzorgsmaatregelen zorgvuldig zijn geïmplementeerd in onze Amsterdamse studio in overeenstemming met de richtlijnen van onze overheid. Als u specifieke vragen heeft over deze exacte maatregelen, nodigen we u uit om contact met ons op te nemen via e-mail of telefoon, zodat onze DTA-teamleden u nauwkeurig kunnen informeren.

Heb je niet de juiste training gevonden?
Kijk op onze Global DTA website voor meer trainingen in het Engels!

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